Here are some of the major book projects CHC has already helped launch in the past:
Past Work:
Hug Your People
The Proven Way to Hire, Inspire and Recognize Your Employees and Achieve Remarkable Results
by Jack Mitchell
Hyperion
March, 2008
The digital divide has created a void - a modern world where email has replaced conversation, call centers have decamped to India and help lines have turned into a series of automated messages. And while the world may still clamor for the new iPhone, there remains a part of us that longs for a little, old fashioned human interaction.
Jack Mitchell, co-owner of several well-known and family owned clothing stores and author of a bestselling book on serving customers, is on a crusade to bring back the good, old fashioned hug. His new book, HUG YOUR PEOPLE, is poised to continue the revolution that his first title, Hug Your Customers began five years ago when it became a Wall Street Journal bestseller.
"Hugging" is Mitchell's definition of bringing humanity back into our lives not just by embracing people but actually knowing those we do business with, understanding what motivates them and better still, finding out what matters to them. The book is a compelling blend of anecdotes from the author's own life in selling upscale clothing to the biggest names in business and entertainment and a practical guidebook for building a happy and loyal workforce. Together, they lead the way to putting real people back into interactions of all scale and type.
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