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• Being Strategic (paperback)
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• You Already Know
• The Leaders Guide To Radical Management
• The Shibumi Strategy
• The Responsible Corporation
• CHC Current Projects Index

THE LEADERS GUIDE TO RADICAL MANAGEMENT

Reinventing the Workplace for the 21st Century

by Stephen Denning
Jossey-Bass
November, 2010

Organizations today face a crisis. The crisis is of long standing and its signs are widespread. Productivity is one-quarter of 1965 levels. Innovation continues to decline. Workers are disgruntled. Customers are frustrated. Brands are unraveling. Executive turnover is accelerating. In the last 25 years, startups created 40 million jobs in the US, while established firms created almost none. Traditional management is broken.

Most proposals for improving management address one element of the crisis at the expense of the others. In his new book THE LEADERS GUIDE TO RADICAL MANAGEMENT, award-winning author Stephen Denning offers a unique set of principles that simultaneously inspire high productivity, continuous innovation, deep job satisfaction and client delight.

This is a fundamentally different approach to management, with seven inter-locking principles of continuous innovation: focusing the entire organization on delighting clients; working in self-organizing teams; operating in client-driven iterations; delivering value to clients with each iteration; fostering radical transparency; nurturing continuous self-improvement and communicating interactively. In sum, the principles comprise a new mental model of management.

Steve Denning is the author of the award-winning books, The Secret Language of Leadership (Jossey-Bass, October 2007) and The Leader's Guide to Storytelling (Jossey-Bass, 2005). From 1996 to 2000, Steve was the Program Director, Knowledge Management at the World Bank where he spearheaded the organizational knowledge sharing program. In November 2000, Steve Denning was selected as one of the world's ten Most Admired Knowledge Leaders (Teleos).

Denning now works with organizations in the U.S., Europe, Asia and Australia on leadership, innovation, business narrative and most recently, radical management. His clients have included many organizations, large and small, around the world, including GE, IBM, Microsoft, McKinsey, Shell, Netflix, Bristol Myers Squibb, Deloitte, Lockheed Martin, Raytheon, Syngenta, Danfoss, McDonalds, Unilever, Abbott Laboratories, MWH, Ernst & Young, CRM Learning, Xerox, Oracle, Maritz, Target, Burns & McDonnell, Mitre Corporation, Innovation Council, Deluxe, Fetzer Foundation, Diageo (UK), UK Parliamentary Ombudsman, Nestle (Switzerland), Novo Nordisk (Denmark), International Energy Agency (Austria), Symbiosis (Austria), PMI (France), Ambrosetti (Italy), ARK group (UK, Asia, Australia), Air New Zealand, World Bank, UN, UNDP, US Army, USAID, CIA, NSA, Defense Intelligence Agency, NetHope, The Brookings Institution, American Institute of Architects, California Workforce Association, CIA, NSA, NIMA, FAA, NY State Government, Oregon State Government, Australian government ministries, New Zealand ministries and the Ministry of Foreign Affairs (Norway).

The Leaders Guide To Radical Management Jacket (pdf 116k)

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