The Leader’s Guide to Radical Management
Stephen Denning
Jossey-Bass, October 2010

Organizations today face a crisis. The crisis is of long standing and its signs are widespread. Most proposals for improving management address one element of the crisis at the expense of the others. The principles described by award-winning author Stephen Denning simultaneously inspire high productivity, continuous innovation, deep job satisfaction and client delight. Denning puts forward a fundamentally different approach to management, with seven inter-locking principles of continuous innovation: focusing the entire organization on delighting clients; working in self-organizing teams; operating in client-driven iterations; delivering value to clients with each iteration; fostering radical transparency; nurturing continuous self-improvement and communicating interactively. In sum, the principles comprise a new mental model of management.

This book is written by the author of The Secret Language of Leadership—a Financial Times selection in Best Books of 2007.

About the Author

Stephen Denning is the author of the award-winning books, The Secret Language of Leadership (Jossey-Bass, October 2007) and The Leader’s Guide to Storytelling (Jossey-Bass, 2005). From 1996 to 2000, Steve Denning was the Program Director, Knowledge Management at the World Bank where he spearheaded the organizational knowledge sharing program. In November 2000, he was selected as one of the world’s ten Most Admired Knowledge Leaders (Teleos).

Denning now works with organizations in the U.S., Europe, Asia and Australia on leadership, innovation, business narrative and most recently, radical management. His clients have included many organizations, large and small, around the world, including GE, IBM, Microsoft, McKinsey, Shell, Netflix, Bristol Myers Squibb, Deloitte, Lockheed Martin, Raytheon, Syngenta, Danfoss, McDonalds, Unilever, Abbott Laboratories, MWH, Ernst & Young, CRM Learning, Xerox, Oracle, Maritz, Target, Burns & McDonnell, Mitre Corporation, Innovation Council, Deluxe, Fetzer Foundation, Diageo (UK), UK Parliamentary Ombudsman, Nestle (Switzerland), Novo Nordisk (Denmark), International Energy Agency (Austria), Symbiosis (Austria), PMI (France), Ambrosetti (Italy), ARK group (UK, Asia, Australia), Air New Zealand, World Bank, UN, UNDP, US Army, USAID, CIA, NSA, Defense Intelligence Agency, NetHope, The Brookings Institution, American Institute of Architects, California Workforce Association, CIA, NSA, NIMA, FAA, NY State Government, Oregon State Government, Australian government ministries, New Zealand ministries and the Ministry of Foreign Affairs (Norway).