Leading with Cultural Intelligence

The New Secret to Success

David Livermore

AMACOM, October 2009

Why are some leaders able to create trust and negotiate contracts with Chinese, Latin Americans and Germans all in the same day, while others are barely able to manage the diversity in their own offices? The answer lies in their cultural intelligence, or CQ. Packed with practical tools, research and case studies, Leading with Cultural Intelligence breaks new ground, offering today’s global workforce a specific, four-step model to becoming more adept at managing across cultures:

  • Drive—show the interest and confidence to adapt cross-culturally
  • Knowledge—understand how differences such as religion, family, education, legal and economic influences affect the way people think and behave
  • Strategy—monitor, analyze and adjust plans in unfamiliar cultural setting
  • Action—choose the right verbal and nonverbal behaviors, depending on context

Practical and insightful, this indispensable guide shows leaders how to connect across any cultural divide, including national, ethnic and organizational cultures.

David Livermore is a thought leader in cultural intelligence (CQ) and global leadership and the author of nine books on cultural intelligence and global leadership. His book,  Leading with Cultural Intelligence, was named a best-seller in business by The Washington Post and a revised edition was released in April 2015. He’s president and partner at the Cultural Intelligence Center in East Lansing, Michigan and a visiting research fellow at Nanyang Technological University in Singapore. Prior to leading the Cultural Intelligence Center, Dave spent 20 years in leadership positions with a variety of non-profit organizations around the world and taught in universities. He’s a frequent speaker and adviser to leaders in Fortune 500’s, non-profits and governments and has worked in more than 100 countries across the Americas, Africa, Asia, Australia and Europe.

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About the Author

David Livermore has authored several other books, including the award-winning titles, Serving With Eyes Wide Open and Cultural Intelligence: Improving your CQ to Engage our Multicultural World.

Dave loves to take research and make it accessible to practitioners. He has been interviewed and referenced by major news sources such as Atlantic Monthly, CBS News, The Christian Post, Christian Science Monitor, Christianity Today, The Economist, Forbes, NBC, The New York Times, USA Today, The Wall Street Journal and The Washington Post.

Dave averages 35 international speaking engagements annually, addressing an average of 7500 leaders over a year. He also serves on several non-profit boards.

Dave and his wife Linda have 2 school-age daughters, Emily and Grace. Some of their favorite activities are traveling (fortunately!), hiking, eating Asian food and walking to the local ice cream shop, Jersey Junction near their home in Grand Rapids, Michigan.